Services

CustomPay provides the following to its clients:

– Full-service online and off-line payroll processing
– Certified payroll professionals (CPP) and HR experts
– Design and support of employee benefits
– Tax reporting and payments to all 50 states
– Workers compensation insurance integration

Electronic Employee Onboarding – Forget about manual employee onboarding process! You can now onboard your new employee by sending them an email and having them fill in all the demographics and sign their W4 and I-9 online.

Worker’s Compensation – Pay as you go workers’ compensation allows you to make premium payments each time you run payroll. Therefore, your workers’ comp insurance liability is spread out throughout the year. We work as your liason to help you obtain quotes, assist you with annual workers compensation audits, and any mid-year maintenance requests. We even remind you when to make changes to your policy, such as when hiring an employee in a new state.

Document Storage – Store and share documents across the entire company or just with one employee. Save employee documents online.

QBO – Full integration with Quickbook online. Your payroll data can be instantly exported to your Online Quickbooks account.

Section 125 – Set up Medical and Dependent Care Flexible Spending Accounts . We will provide you with all the compliance documents, will perform discrimination testing, and will reimburse your employees pre-tax through payroll

Top-Notch Service – Our service is truly dedicated. We get to know our clients, so you don’t have to restate your issue every time you contact us. We build relationships and trust

Employee Portal – Employees can download their paystubs and W2s, view their Employee Handbook and other documents shared by the company. They can also submit leave requests and update their Direct Deposit and Tax Withholding details.

We can pay your W2 Employees and 1099 Contractors too!

Complete flexibility on how you submit your payroll: independently via web or via email, phone, or fax.

We offer the following additional services:

– Flexible Spending Accounts (Medical FSA and Dependent Care FSA)
– Premium Only Plans
– ACA Reporting and Tracking
– State Registration for New Employer (Unemployment & Withholding)